POLICY is sensitive to privacy issues on the internet. We believe that it is important you know how we treat the information about you that we receive on the internet.

Information collected

In general, you may visit the website without telling us who you are or revealing any personally identifiable information about you. Our servers collect the domain names, operating system in use (e.g., Mac OS, Windows, Linux) and browser (e.g. Safari, Chrome, Internet Explorer). This information is analysed to measure the number of visits, average time spent on the website, pages viewed, etc. uses this information to measure the use of our website and to improve the content of our website. E-mail addresses and other personally identifiable information such as first and last name, telephone number, and other similar information are known only when voluntarily provided by a visitor for registration or other participation of visitors in any available online interactive activities.

Collection of personal information


It is possible for you to view our website without providing any personal information. You may place an order as a “guest” or as a registered user but you will need to supply certain personal details (such as name, address, contact number, email address) so that we can process any online order you may make. We do not save, store or process any credit card or other payment information. All payment information is processed by the third party gateway provider, SagePay. More information on their Privacy Policy can be read here


When you leave comments on the site we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. For more detail on our cookie policy, please click here.

Embedded content from other websites

Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behave in the exact same way as if you have visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics and Google Adwords

Please note that this site advertises on third party sites through Google AdWords, and Google may use cookies to serve ads based on your visit to this site. You may opt out of seeing ads for this site by visiting the Google advertising opt-out page.

In addition this site uses Google Analytics to monitor website activity. For more information on how Google collects and processes data please see How Google Uses Data When You Use Partner Sites Or Apps. Google’s privacy policy can be read here.

Who we share data with uses the following third party providers in order to process, store and manage your interactions with the Shadecentre website and to process your orders and payments on the website.

Payment gateway – Sage Pay:
Marketing automation – Hubspot:
Website usage & analysis – Google Analytics:
Online chat – Tawk To:

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information you provide in your user profile. All users can see, edit, or delete their personal information at any time through their own account, or can contact us at Shadecentre to see, edit or delete personal information.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Use of your information

We may use the personal information you provide for any of the following purposes: (1) processing of your orders; (2) to understand the use of our website and make improvements; (3) to fulfil prizes; (4) to respond to specific requests from visitors; (5) to protect the security or integrity of our website when necessary; (6) to send you notices, offers and proposals regarding our website and our businesses; (7) in general to promote and market products to website users; (8) to contact you about leaving a review on a product, once your order has been completed.

These communications may take the form of mailings, telephone calls, e-mails and other methods of contact. If you do not want to receive these communications from us using your personally identifiable information, please use the unsubscribe option in emails, delete account information on the website or notify us.

At times, we may conduct online surveys to better understand the needs and profiles of our visitors. When we conduct a survey, we will try to let you know how we will use the information at the time we collect the information from you on the Internet.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003 or the General Data Protection Regulation (GDPR).

Disclosure of your information

We will not release your personal information to any company outside of the Global Parasols group for mailing or marketing purposes. Unless otherwise disclosed during the collection, personally identifiable information that may be collected in connection with visitors to website is retained by will not sell, transfer or otherwise disclose this personally identifiable information outside this company, except where disclosure is required by law.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal information and /or user information, we are entitled do so.

Access rights

You have a right to access the personal data that is held about you. Please e-mail us at the following address to obtain a copy of the personal information:

Contact Shadecentre

ShadeCentre is a division of Global Parasols Limited.
Address: Abbeylands, Wineham, Henfield, West Sussex, BN5 9AQ, United Kingdom.
Tel 01273 497 470 | Email:
Company number 4878093. VAT registration number 745023651.